Privacy Policy
Your right to privacy is important to us
We are keen to strike a fair balance between your personal privacy and ensuring that you obtain full value from our services that we may be able to market to you.
1 Start-rite Shoes Ltd. is fully registered under the Data Protection Act 1998
This policy (together with the General terms and conditions and the Returns Policy) sets out the basis on which any personal data collected from you or that you provide to us, will be processed by us.
For further information from us on data protection and privacy contact:
The Data Protection Manager and Data Controller
Start-rite Shoes Ltd
15 Peachman Way
Broadland Business Park
Norwich
NR7 0WF
e-mail customer.services@start-rite.co.uk
Fax: 01603 595 328
2 Information Collection and Use
We may collect the following data about you:
i. information provided by you from filling in forms on the site
ii. any correspondence entered into between us
iii. details of any transactions concluded through the site
iv. details of your visits to the site (see also 3 Cookies below)
We may use the personal data and contact information provided by you to carry out our obligations arising form any contract entered into between us, for future emailing, support notification of new products or new versions, general correspondence regarding the products and other correspondence that may relate to you. If you would rather not receive future marketing e-mails from us please inform us by email at marketing@start-rite.co.uk
The information you provide to us will be kept confidential and will be used only to support your customer relationship with us. Unless you have opted-in to receive third party mailings, we do not disclose or sell your information outside our corporate group. If you choose to opt-in to Start-rite's mailing programme, we will only use your information for marketing purposes, including but not limited to notification of new products or new versions, promotions and events.
3 Cookies
When you visit this Site, you can browse the Site and access information without revealing your identity. In order to improve our Site, we use "cookies" to track your visit. A cookie is a small amount of data that is transferred to your browser by a Web server and can only be read by the server that gave it to you. It cannot be executed as code or deliver viruses.
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Start-rite may then use this information for marketing purposes, including but not limited to notification of new products or new versions, promotions and events. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.
For some Web pages that require an authorisation or login, cookies are not optional. Users choosing not to accept cookies will probably not be able to access those pages.
4 Security
The transmission of information via the internet is not completely secure. We will do our best to protect your personal data but we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk.
All information you provide to us is stored on secure servers and payment transactions will be encrypted using SSL (Secure Sockets Layer). Where we have given you a password which enables you to access certain areas of the site you are responsible for keeping that password confidential and the password should not be shared with anyone.
5 Links to other websites
The site may from time to time contain links to and from other websites. If you follow any of these links please note that these websites have their own privacy policies and we do not accept responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
6 Access to information
The Data Protection Act 1998 give you rights to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with the details of the information we hold about you.
