HR Assistant


HR Assistant




Start-Rite Shoes, Peachman Way, Broadland Business Park, Norwich


16 hours per week, Monday, Tuesday, Thursday, Friday, 9am-1pm.


We are looking for an HR Assistant to handle a variety of HR related administrative duties. Your role is to act as the liaison between HR and staff, ensuring smooth communication and prompt resolution of all queries, supporting daily HR activities and helping in the development of HR policies and processes.


You should be an adaptable and approachable administrator who is capable of dealing with changing priorities. The ideal candidate will be patient, tactful and diplomatic with the ability to stay calm in varying situations. You will respect the importance of confidentiality and will be able to identify issues and resolve them in the most appropriate way. Working autonomously is key as well as providing support to the Head of HR in more complex areas of HR management as and when needed.

  • Proven experience as an HR Assistant or other relevant HR administrative experience;
  • Knowledge of employment legislation;
  • Certificate in Personnel Practice (CPP) is desirable (support towards CPP or other HR related study may be available);
  • Adept at problem solving, with the ability to identify issues and resolve problems in a timely manner;
  • Must possess strong interpersonal skills;
  • Ability to communicate clearly, both written and verbally;
  • Ability to read and interpret information, presenting it in formats that are easy to understand;
  • Be able to prioritise and plan work to make the most effective use of time;
  • Excellent organisational skills, accurate with good attention to detail, with the ability to monitor work for quality;
  • Must be dependable, with the ability to follow instructions as and when needed;
  • Able to work independently as well as part of a team;
  • Confidence in gathering facts and statistics.

HR Responsibilities / Processes

  • Assist with the day to day operations of the HR function, providing support to the Head of HR;
  • Maintenance of all HR files and databases, ensuring these are updated as appropriate;
  • Responsibility for the management of the Absence Monitoring process, highlighting areas of concern and identifying patterns and frequency as required;
  • Maintaining records relating to grievances, performance reviews and disciplinary actions;
  • Responsibility for the completion of all termination paperwork and assisting with exit interviews;
  • Providing advice and support to managers and staff on terms and conditions of employment, i.e., maternity, absence, annual leave entitlements, benefits etc.;
  • Responding to staff queries on HR related issues;
  • Providing office management support as and when required.

Recruitment / New Hires

  • Providing assistance to managers with job adverts and up-to-date job descriptions;
  • Posting of adverts and collation of applications and CV’s;
  • Scheduling interviews and assisting managers in the interview process;
  • Making sure all background and reference checks are completed;
  • Preparation of employment offers and contracts of employment;
  • Responsibility for the onboarding of new employees including IT set-up, induction plans etc;
  • Acting as the first point of contact for all new staff, pre and post joining.

Payroll & Benefits

  • Providing assistance to the Head of HR in payroll administration in conjunction with the outsource provider;
  • Answering payroll questions from staff and facilitating resolutions to any payroll errors.

Please submit all applications by email with a copy of your CV to Donna.Squire@startriteshoes.com

Closing date for applications is Monday, 18 June 2018.