• WISHLIST

Warehouse Shift Supervisor (PM)

JOB TITLE

Warehouse Shift Supervisor (PM)

DEPARTMENT & TEAM

Warehouse

LOCATION

Broadland Business Park, Norwich

WORKING HOURS

Full time 40hrs per week - 13:30-22:00

OVERALL PURPOSE OF JOB

To effectively supervisor the timely receipt of inventory ensuring that accuracy is maintained and completed within the KPI measures. Support the shift operations manager in supervising a small team of operatives ensuring that all relevant orders are dispatched in a timely and cost affective manor through monitoring individual and team performance.

IDEAL CANDIDATE PROFILE

A hard working, reliable individual who can work as part of a small team and who can multi task across all warehouse functions. Experience of supervising small groups with a distribution centre is essential. Will have a hands-on approach whilst motivating a team.

KEY REQUIREMENTS
  • Plan and monitor the work flow and labour levels for shift ensuring that KPI’s are maintained and that costs are kept to a minimum.
  • Monitor and order all packaging and dispatch materials as required to meet demand in the Shift Mangers absence.
  • Utilising key reporting - ensure correct labour levels are maintained to match demand (including all seasonal peaks) on despatches for B2B and B2C.
  • Liaise with Shift Manager on any pending fast-track despatch requirements.
  • Ensure that at peak trading periods, key customers are prioritised as required.
  • Liaise with Customer Services to ensure customer satisfaction is maintained.
  • Report back to the Distribution Centre Manager on any stock discrepancy issues if despatches cannot be fulfilled.
  • To effectively track and manage productivity of employees.
  • To implement all necessary Health and Safety measures to ensure a safe working environment.
  • To authorise overtime as required.
  • Effectively monitor time keeping and sickness of team members.
  • To hold ‘Back to Work’ interviews with employees after sick leave.
  • KNOWLEDGE, EXPERIENCE AND SKILLS

    Previous warehouse experience.

    Knowledge of warehouse management systems

    Numeracy

    Ability to work to deadlines

    Proactive approach to tasks in-hand

    Competent level of written and spoken English

    APPLICATION DETAILS

    A full job description is available on request.

    Please submit all applications by email with a copy of your CV to Donna.Squire@startriteshoes.com

    Closing date for applications is Friday, 15th December 2017.