How to check your child's shoes fit
Measuring is only a guide and it is therefore important that once your child’s shoes have arrived you check they fit correctly. This is because not all feet are the same shape – neither are shoes. Depending on how they’re made, different styles can fit slightly differently.
By following our step by step guide, or by watching our 'check the fit' video below, you’ll confidently and quickly be able to tell if your children’s shoes fit their feet.
Don’t worry if they don’t fit – we have free returns on all UK orders so you can pop them back to us free of charge for a full refund. Check out our returns policy for full details.
Heel Grip – Whilst your child is sitting, lift one foot up and hold the ankle with one hand and grip the heel of the shoe with your other hand. Pull down gently a few times to check the shoe is gripping the heel well. Now repeat on the other foot.
Top of the Shoe – Ask your child to stand up. Use your fingers to feel around the top of the shoe and check there are no gaps, particularly between the shoe and the heel.
Ankle – Feel around the ankle bone to check the shoe does not touch the ankle bone, as it could rub. If the shoe has a padded collar it is designed to support the ankle and will touch the ankle bone. It will feel soft and padded.
Length – Feel the top of each shoe for the end of your child's longest toe. Apply gentle pressure to check the toe is not pressing against the end of the shoe. All our shoes have growing room built in; you should be able to feel the growing room with your thumb.
Width – Feel along each side of the shoe with your hand, you shouldn't feel any pressure or bulging at the sides, and the widest part of the foot should be in the widest part of the shoe.
Depth – Rub your thumb across the top of the shoe, you should feel the leather move with a shallow ripple effect. If there is no movement at all the shoe is too narrow, if you can push the leather into a ridge the shoe is too wide.
Depth – With a low cut shoe, run a finger under the top part. Make sure it’s not so tight that the foot bulges out of it, and not so loose that there’s a big gap underneath.
Walking – Ask your child to walk in the shoes. They should be able to walk easily and naturally. The shoes should not slip off the heel, and there should not be excessive gaping at the sides.
Watch our video below to make sure your children’s shoes fit correctly. It will guide you through each of the steps above.